You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). However, we will, in most cases, accept returns based on buyer's remorse and for other reasons but there is a 15% to 20% restocking fee and return shipping is to be paid by the buyer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the in the USA. In most cases we will need a physical address because many of our items can not be shipped to P.O. boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
Please also note that the shipping rates for many items we sell are based on the total price of the order.
There is a $20 charge for all refused packages.