Summer Shipping
Many of our gift baskets contain fine, delicate chocolates that do not travel well during the heat of summer. From April through October we do not ship items that are temperature sensitive. We do this in order for your gift to arrive in perfect shape and present itself as the gift you intended it to be. If you choose a gift basket that contains temperature sensitive items we will select from a collection of substitutes that will travel better. We do understand that sometimes you may not get the exact chocolates that you were expecting but the substitute will be of equal or greater value and the important part is that it will arrive in good shape.
Fruit Basket and Cheese Shipping
We do require that all fruit baskets be shipped so that they arrive within three business days in some cases 2 days of shipment. Please keep in mind that we do not allow fruit gifts to be in transit over a weekend. Your gift shipment will be held up until Monday if it means that it might sit over a weekend at a carrier's facility.
Substitution Policy
For any number of reasons, we do occasionally run out of stock on a specific item. While this does not happen very often, we do reserve the right to substitute a comparable item of equal or greater value for the unavailable item.